Our Technicians are fully trained at the Harley-Davidson University
When you bring your pride and joy into Lakeside Harley-Davidson for its service, repair work or to have official accessories fitted, you’ll want to know that it’s in safe hands. We understand this better than most, all of our technicians go through the Harley Davidson University.
The majority of careers at our dealerships require comprehensive training, and this is certainly the case for service staff. Harley-Davidson’s university-level Master Technician programme is geared to make our technicians some of the most experienced in motorcycling. The five-tier syllabus covers a mixture of practical and experienced-based topics including vehicle and chassis service, electrical diagnostics, Powertrain and Infotainment Systems, and takes place at Harley-Davidson’s purpose-built European Training Academy at Bromsgrove in the West Midlands.
While other non-franchise mechanics work on a whole host of machines from cruisers to sports bikes, we’re specialists in the only one that matters to you – your own! In the unlikely event that a fault ever does occur, we’ll find it and resolve it straight away. Costing you less time, and as a result, less money…
As well as attending around three tutor-led courses at the Harley-Davidson® University each year, there are also numerous online courses that our techs regularly take. Each time a new product is launched it is mandatory that we’re trained in it. For example, we spent weeks learning how to operate on your brand new Rushmore machine – invaluable experience that after-market technicians can’t hope to compete with.
So in the unlikely event that your pride and joy is suffering, come to the experts to see that she’s put right. It’s not brain surgery – but it’s close!
John Fsher is our top guy and has a wealth of knoweledge. He has beein in the network for many years and has an exceptional reputation -- what he dosent know about Harley Davidson's to be honest is not worth knowing! We also have Rob Smith who is currently working towardsthrough HD qualifications and is sure to make it to the top!
Pav joined us las year as a junior tech and is makin great progres - Pav is now our Service and PDI tech.
For more information, speak to Mel or Sean on 01708 697830or use our EMAIL FORM